People Places Events In History Terms Organizations
Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Forums Chat
Home > Career Center > Job Seekers > Job Search
Job Title: CUSTOMER SERVICE ASSOCIATE
Company Name: WALGREENS
Location: Willmar, MN United States
Position Type: Full Time
Post Date: 05/21/2019
Expire Date: 06/26/2019
Job Categories: Customer Service and Call Center, Installation, Maintenance, and Repair, Internet/E-Commerce, Retail/Wholesale, Executive Management, Research & Development, Web Technology, Writing/Authoring
Job Description
CUSTOMER SERVICE ASSOCIATE
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
Share |
Contact Information
Company Name: WALGREENS
Website:https://jobs.walgreens.com/job/-/-/1242/11942523
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Employer Showcase
>> more | add
Latest Jobs
Director - Undergraduate Financial Aid with Azusa Pacific University in Azusa, CA.
Donor Communications Manager with The Partnership Project in Washington DC, DC.
Product Manager with CBRE in Seattle, WA.
Awards Manager, 100&Change with MacArthur Foundation in Chicago, IL.
Program Coordinator, 100&Change with MacArthur Foundation in Chicago, IL.
>> more | add
Latest Member Activity
jenny martin just commented on a article entitled 'scholarship opportunity for those interested in cable, tv, print, digital, and internet sales!'. 11:18AM
jenny martin just became a new member. 11:14AM
oliver crump just posted a post entitled 'the most romantic places for first sex'. 12:25PM
oliver crump just became a new member. 12:08PM
elly moss just commented on a blog entitled 'testing 1 2 3 can you hear me '. 11:20PM
elynor moss just commented on a blog entitled 'phil jackson in conversation with john salley'. 02:27PM
antonia cummins just commented on a blog entitled 'where are the friends.....'. 02:44AM
antonia cummins just became a new member. 02:43AM
elynor moss just posted a article entitled 'the secret history of south asian & african american solidarity'. 03:08PM
david johnson just became friends with elynor moss. 09:23PM
elynor moss just became friends with david johnson. 09:23PM
robert gamble just edited his profile. 09:21AM
>> more | invite friends